Track Your Order
Where Is My Order?
Once your order ships, you'll receive a shipping confirmation email with a tracking number and a direct link to follow your package in real time. Be sure to check your spam or promotions folder if you don't see it in your inbox.
Track via Your Account
Log in to your Fros & Bros account to view the status of all your orders at any time:
- Go to My Account
- Select Orders
- Click on your order to see its current status and tracking details
What Do the Statuses Mean?
- Processing – We've received your order and are preparing it for shipment.
- Fulfilled / Shipped – Your order is on its way. Check your shipping email for your tracking link.
- Delivered – Your order has been delivered. Enjoy!
Local Pickup Orders
If you selected local pickup at checkout, you'll receive a separate email when your order is ready for collection. Pickup orders do not include carrier tracking.
Need Help?
If you haven't received a shipping email within your expected processing window, or if you have questions about your order, please contact us and we'll be happy to help.